Privacy Policy

Effective Date: March 16, 2026
Last Updated: March 16, 2026

Rhythm Keepers Collective and Living Time: Guide to Soul Tending (collectively, the “Services,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our app, join our community, make a purchase, subscribe to emails, or otherwise interact with our Services.

By using the Services, you agree to the practices described in this Privacy Policy.

1. Our Privacy Commitment

We are committed to treating your personal information with care and respect.

We do not sell your personal information.
We do not share your personal information with third parties for their own marketing or commercial purposes.

Your information is collected and used only to operate, improve, and support the Services you choose to use.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

This may include:

  • your name

  • email address

  • mailing address

  • billing information

  • account login details

  • profile information

  • journal entries, reflections, or responses you choose to save in the app

  • messages you send to us

  • information you post in community areas

  • information you provide when purchasing a membership, course, digital product, or subscription

B. Information Collected Automatically

When you use the Services, we may automatically collect limited technical information such as:

  • device type

  • browser type

  • IP address

  • operating system

  • general location based on IP address

  • referring pages

  • pages viewed

  • dates and times of access

  • app or website usage activity

C. Cookies and Similar Technologies

We may use cookies or similar technologies to help the Services function properly, remember preferences, improve user experience, and understand how the Services are being used.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used, though some features may not function properly if cookies are disabled.

3. How We Use Your Information

We may use your information to:

  • create and manage your account

  • provide access to the website, app, content, and community features

  • process purchases, subscriptions, and account-related transactions

  • deliver digital products, updates, and requested materials

  • respond to inquiries, support requests, and customer service needs

  • send service-related communications

  • send newsletters or marketing emails if you have opted in

  • improve the functionality, quality, and user experience of the Services

  • maintain safety, integrity, and security of the Services and community

  • enforce our Terms of Service and other policies

  • comply with legal obligations

4. Community and User-Submitted Content

Some parts of the Services may allow you to share content in a community setting, including comments, posts, profile details, messages, or reflections you choose to make visible.

Please remember that information you choose to post publicly or within shared community spaces may be seen by other users. We encourage you to use care and discretion when sharing personal, emotional, spiritual, or sensitive information in community features.

We are not responsible for how other users may use or respond to information you choose to share in those spaces.

5. No Sale of Personal Information

We believe your personal information belongs to you.

We do not sell, rent, or trade your personal information.

We also do not share your personal information with unrelated third parties for their independent advertising, solicitation, or marketing use.

6. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system, website, app, or method of electronic storage or transmission is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

You are also responsible for protecting your account credentials and for using secure passwords.

7. Data Retention

We retain your information only for as long as reasonably necessary to:

  • provide the Services

  • maintain your account

  • fulfill purchases and subscriptions

  • comply with legal, accounting, or tax obligations

  • resolve disputes

  • enforce our agreements

When information is no longer needed, we will delete it or securely de-identify it where reasonably possible.

8. Your Choices

Depending on how you use the Services, you may have the ability to:

  • update or correct account information

  • unsubscribe from marketing emails by using the unsubscribe link in those emails

  • request deletion of your account, subject to legal or operational retention requirements

  • request access to the personal information you have provided to us

To make a privacy-related request, contact us at support@rhythmkeeperscollective.com.

9. Email Communications

If you subscribe to our mailing list or opt in to receive updates, we may send you emails about content, offerings, app updates, journal resources, wellness materials, membership information, and related news.

You may opt out of promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as account notices, purchase confirmations, subscription updates, or important policy changes.

10. Payment Information

If you make a purchase through the Services, payment information may be processed through a secure payment provider. We do not store full payment card details on our own servers unless expressly stated otherwise.

Any payment processor used in connection with the Services is expected to handle payment information securely and in accordance with its own privacy and security practices.

Important: If you want your published policy to state that personal information is never shared with any third party under any circumstance, this section and your actual payment setup must be reviewed carefully to ensure that statement is fully true.

11. Children’s Privacy

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate parental or legal guardian involvement.

If you believe a child has provided personal information through the Services, please contact us at support@rhythmkeeperscollective.com, and we will take appropriate steps to delete it.

12. Sensitive Health and Wellness Disclaimer

The Services may include wellness, journaling, spiritual, reflective, educational, or nervous-system support content. However, personal information you share through the Services is not intended to create a medical, therapeutic, or counseling relationship.

As stated in our Terms of Service, nothing on the website, in the app, or in any digital or print content constitutes medical advice or mental health advice, nor does it substitute for care from a licensed medical or mental health professional.

We encourage you not to submit highly sensitive medical or mental health information through public or community-facing areas of the Services.

13. Third-Party Links

The Services may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of third-party sites or services.

We encourage you to review their privacy policies before providing any personal information.

14. Legal Compliance and Protection

We may disclose information if required to do so by law or if we believe in good faith that such action is necessary to:

  • comply with legal obligations

  • respond to lawful requests from public authorities

  • protect and defend our rights or property

  • prevent fraud, abuse, or security issues

  • protect the safety of users or the public

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above.

Your continued use of the Services after changes become effective means you accept the updated Privacy Policy.

If changes are material, we may provide additional notice where appropriate.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your information, please contact us at:

Rhythm Keepers Collective
support@rhythmkeeperscollective.com